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Showing posts with the label user feedback

Improving app onboarding (tutorial) with Analytics and without design skills

My Day To-Do  was built to make life easy for it's users and as such it has several useful features to achieve that goal. One of the things that has always been a concern to me is that I have most likely doing a very poor job of making sure that the users know about what these features are. The features are in place to help users and as such if they don't know about it, they can't use it, so it is all somewhat pointless and a lot of hard work has gone into it. I know I am not a good designer and I think my best design would be just 'acceptable' at best and there's a good chance of it not being very intuitive. At this stage My Day To-Do is very small and as such there isn't a dedicated designer, so in this post I will talk about all the things that I tried to make educate the users about all the features of My Day To-Do, taking into account the design limitations at My Day To-Do. What you can expect to read are a chronological list of attempts (techniques ...

Entrepreneur Life: Dealing with negative feedback on your product

My Day To-Do has been out for more than a year now and recently we got our first negative review/feedback on it and I assure you it was not easy to deal with. In summary, one the tasks that I had assigned to the former marketing intern at My Day To-Do was to contact a bunch of journalists for app review sites and ask them to review My Day To-Do. Of all those contacted, one of them got back to us and offered to review My Day To-Do provided we made some changes, however once we made those changes and asked him to review the app, he told us that he will not be reviewing it! In this post I will describe what his feedback was like as well what it was like for me to deal with. Why did I want non users to review my app? Lately, some app review websites have gained a lot of popularity and given how crowded the App Store is, it totally makes sense to have someone recommend whats best to you. Therefore I thought it was entirely logical for me to have a review of My Day To-Do published b...